Event-day information for Luke Combs

To ensure all patrons attending Luke Combs can enjoy the concert safely and comfortably and to protect the rights of our patrons, entry to Eden Park is subject to the following conditions of entry and regulations. 

All patrons must have a valid ticket regardless of age.

Children 14 years and under must be accompanied by a parent or legal guardian at all times at the Event.

Find out more

Get your tickets ready

To make entry as quick as possible, make sure you download and add your tickets to your mobile phone’s wallet before you arrive at Eden Park. 

If you are coming in a group, make sure to share your digital tickets before you arrive and enter. 

It is a Tour requirement that all patrons, regardless of age, requires their own ticket. This includes infants.  

No cash, card only

Eden Park is a cashless venue. Please make sure you bring your card for all food, drink and merchandise payments.  

Pack light

• No bags larger than 21cm x 30cm (A4 Size) will be permitted inside the stadium.  
• Small signs no larger than 40cm x 50cm will be allowed into the stadium provided they do not have poles and do not contain any political content.
• No professional cameras without photo credentials and professional-grade audio or video recording devices will be permitted inside the stadium. This includes GO-PRO and stick-style HD cameras. 
• No selfie-sticks.  
• Umbrellas are not permitted into the stadium for safety reasons. Rain ponchos and jackets are recommended. 
• Personal drink containers are NOT allowed into the GA standing area (please see below section: I HAVE GA STANDING TICKETS, WHAT DO I NEED TO KNOW for more information). If you are seated, drink bottles up to 1 litre capacity will be allowed.  
• For more information on what you can and cannot bring into Eden Park, see our Conditions of Entry.

Pass-outs

• There are no pass-outs. If you leave the stadium during the concert, you will not be allowed back in.   

Auckland’s rail network will be closed to enable important work to be carried out on the City Rail Link. This means trains will not be operating on 17 & 18 January, however there are a number of other ways to get to and from Eden Park for the concert. We ask that you give yourself plenty of time to get to the show to make sure you don’t miss anything, and please be patient when leaving as there will be longer than usual wait times.   

Road closures

Many of the streets surrounding Eden Park will be closed or have resident-only parking in place. There is no public parking in the streets surrounding the venue. Please refer to the Transport Map to find out more about road closures and parking restrictions.   

Public transport

Your concert ticket gives you free transport to and from Eden Park on regular, special event and rail replacement bus services. To plan your journey, visit the Auckland Transport website or use the AT Mobile app to plan your journey in advance.   

With a huge crowd expected, please be patient as we all work to ensure everyone who is using public transport to get home after the concert, does so safely.   

• Rail-replacement buses: Rail replacement buses will be operating for people who would normally travel to and from Eden Park on the Western Line. Post event these will be leave from the following locations:   

• • West-bound: located at New North Road across the road from Morningside Station  

• • City-bound: New North Road bus stop near the intersection of New North Road and Sandringham Road. 

• Free special-event buses will be going to and from Eden Park before and after the concert for fans travelling from Auckland City Centre and the North Shore.    

After the show, North Shore buses will depart from the Eden Park bus hub (from the stops closest to Reimers Avenue), and CBD buses will depart from New North Road on the CBD side of Bond Street.   

Please refer to the Transport Map for the exact locations of the Special Event buses after the concert.   

Park & Ride

You can park your vehicle at Alexandra Park for free and catch one of the free park and ride buses to the concert available from 3pm on Friday 17 and Saturday 18 January at Alexandra Park. We recommend you arrive early to make sure you get a space as these are on a first come first served basis.   

Park and ride buses depart from the Bus Hub from the stops closest to the stadium. See the Transport Map for the exact location  

Bike valet

Enjoy free secure bike parking, so that you can enjoy the event worry-free. The bike valet is located at Kōwhai Intermediate School and will open at 4.30pm when Eden Park gates open. You can access the bike valet location from the gates on Sandringham Road.  

Taxis, rideshares and private drop-off and pick-up  

Your taxi or Uber will not be able to enter the resident-only area once the road closures are in place, however your driver can stop at one of the drop off points.    

• If your ticket is for Entry E or D, we recommend getting dropped off on Dominion Road between Bellwood Avenue and Walters Road.   

• If your ticket is for Entry A, B, G, F, Q or J, the best drop off point is on Morningside Drive.  

After the show, the road closures will still be in place and no taxis or rideshares will be able to access the area.    

You can grab a taxi or rideshare from either of the two locations above. 

Please refer to the Transport Map for exact locations.  

Scooters and e-bikes  

You can pick up an e-scooter or e-bike using your smartphone to get you to the show, no need for parking, just download the app (and remember to wear your helmet!).

Walking  

Eden Park is an easy 25-minute walk from Auckland’s CBD. You can plan your walking route using the AT Journey Planner (just tick the walking/cycling option).  

Private car  

If you are coming by car, please remember there is no access to and no free street parking near Eden Park – access to and parking in this area is reserved for residents only, and if you don’t have a permit you will be fined or towed.   

 There are plenty of other free parking options in the area within a 15-minute walk (just make sure to check for no-parking or time restriction signs before you head to the venue). Please remember, it will be very busy around Eden Park after the show, so if you need to get away quickly , we recommend you park a little further away from the stadium.  

Eden Park is committed to providing the highest quality accessible services for all our patrons.

Parking

Mobility parking cannot be booked and is on a first-come, first-served basis. The mobility parking is located on Cricket Avenue and can only be accessed via Walters Road. This parking is only available for ticketholders with a valid mobility parking permit. Please avoid parking across the drop kerbs, which are in place to assist wheelchair users.

Sensory Room

The Access Community Health Sensory Room for patrons is located in the South Stand, Level 3.

Sound sensitivity

Eden Park has a Kennards Hire Sound Sensitivity Station that dispense free earplugs on a self-serve basis. It is permanently located in the Samsung South Stand, Level 3 adjacent to the Access Community Health Sensory Room.

Hidden disabilities

If you or someone you are with has a hidden disability, you can wear a Hidden Disability Sunflower lanyard, pin or bracelet to discretely let our team know that you might like some extra assistance or care. Please keep in mind, this will not help you get through our entry gates faster.

If you require a Hidden Disabilities Sunflower lanyard, these are available from all gates on an event day, and from Gate G on a non-event day.

Parents of young children

• For entry, all patrons, regardless of age, will require their own ticket for safety reasons. This includes infants. 

• Please be aware that we do not have designated baby-changing facilities available onsite.  

More information on accessibility

Please enter through the gate specified on your ticket.

Queuing is not permitted until after 9am on each concert day, and camping is strictly prohibited at Eden Park. 

 If you wish to queue early, we recommend you: 

• Head to the correct entry gate listed on your ticket 

• Have enough food and drink throughout the day. Alcohol is not permitted.  

• Be aware and prepared that queuing spaces are not sheltered  

Please note that patrons under the age of 14 should not be left in the GA queue without a responsible adult present. Security will not be responsible for keeping the order of the line and cloaking of chairs or large items will not be permitted.  

Patrons are strongly advised against bringing chairs, pillows, umbrellas and mattresses if arriving early to queue for the GA floor. These items will not be permitted into the stadium and can’t be cloaked. 

Limited food and beverage items will be available for sale outside the venue on the day of the concert. 

Conditions of entry

For a full list of what you can and cannot bring into Eden Park, see our Conditions of Entry.

Gate entry

If you have General Admission floor standing tickets, you will need to enter through the gate specified on your ticket.

Map of Eden Park gates

Security procedures

Bags will be checked and wanding of patrons will be conducted at all entry gates to Eden Park. To reduce delays, please avoid bringing bags where possible or restrict the size to no larger than 21cm x 30cm (A4 Size). 

Patrons with GA Standing tickets will receive a wristband on entry to access the field

Have your tickets ready to scan  

Have your tickets downloaded to your mobile phone wallet before you arrive at Eden Park. If you are in a group, please share your tickets so everyone has their own ticket on their mobile device.  

General Admission Floor Standing tickets are suitable for patrons who are comfortable standing during the concert.  

If you have General Admission floor standing tickets, here’s what you need to know:  

• You will need to enter through the gate specified on your ticket. Please refer to the Stadium Map to find out where this is located.
• The location of your allocated standing section on the field is indicated on your ticket. Patrons ticketed to these sections will receive a coloured wristband to access the specific area.   
• Only patrons with wristbands will be permitted access to the general admission field area. 
• Personal drink containers are NOT allowed into the GA standing area.
• Beverages purchased within the stadium will be decanted before heading to the floor. Caps will be removed from plastic water bottles.
• No portable seats or chairs will be permitted inside the stadium.  

 Please see below for some helpful safety tips while in the GA Standing areas: 

• Footwear must be worn at all times, bare feet will not be permitted.
• Keep hydrated.
• If you require assistance, please speak to one of our team members.
• First Aid assistance is available on the GA floor. Speak to a team member for assistance if required.
• Moshing, crowd surfing and being elevated by others (or similar behaviour) is strictly prohibited.  

Food and beverage

• Bars and food outlets will be available throughout the stadium.  

• Water fountains are located throughout the stadium 

Merchandise

Merchandise will be available to purchase from outlets inside and outside Eden Park. Please refer to our merchandise map for locations.

No smoking or vaping

Eden Park is strictly a no-smoking and no-vaping venue.

Dancing and standing

Our priority is the safety of all our patrons. We encourage everyone to enjoy themselves and we expect people will want to stand and dance throughout the show. Please keep the aisles and walkways clear and be considerate of those around you. Standing on seats and sitting on the shoulders of others is not permitted.  

Lighting and visual effects

Please be aware the show will contain flashing lights and other lighting effects.  

No cash. Card only.

Eden Park is a cashless venue. Please make sure you bring your card for all food, drink and merchandise payments.

Need to charge your phone?

There are phone charging stations on the Kennard’s Hire Community Oval and on Level 3 of the Samsung South Stand.

Storing items

There are no cloaking or storage facilities at this event. We recommend leaving bags larger than A4 size and all restricted/prohibited items at home.   

In addition to the 14 food & beverage outlets located around Eden Park, below is a list of the additional food options that will be available.

Blackstag Deli: Crispy pork belly burgers/salads/tacos, sirloin steak burgers, Blackstag fries 

Burger It: Gourmet burgers, loaded fries 

Chew Caravan: Loaded fries, crispy calamari, chicken nuggets, fish & chips 

Fried Frick’n Chicken: Chicken waffles, Louisianna fried chicken + coleslaw 

Fritz Wiener: Award-winning German sausages 

Funtime Food: Steak/bacon & egg rolls, burgers, hot dogs, chips 

Gourmet Shuttle: Doner Kebabs, nachos, chips 

Hungri Hunter: Gourmet burgers and rolls 

Kebab Vibez: Gourmet kebabs and chips 

Titbits Popcorn: Popcorn and candyfloss 

Local Legends: Gourmet chicken & beef burgers, loaded fries, cheesy fries 

M & L Seafood: Mussel/whitebait fritters, fish & chips, fish burgers 

Roti Bros: Handmade roti pastry pies with unique fillings to match 

Smoking Shack: Premium smoked meats, slow-cooked pulled pork, brisket, pork belly 

Taco Loco: Traditional homemade Mexican food to include burritos, tacos, nachos, quesadillas 

Titbits Vegan: Selection of vegan food to include corn patties, polenta chips, samosas, vegan wraps 

Woodspirit: Baked wood-fired Turkish pide 

Wraps & More: Wraps, butter chicken, samosas, pies 

Desserts/Coffee

Donut Dudes: Mini cinnamon donuts 

Funtime Donuts: Mini cinnamon donuts 

Karena Coffee + Toasties: Coffee & toasties 

Kiwiberries Realfruit Icecream: Selection of real fruit ice cream flavours 

Lalele: Organic gelato, sorbet, popsicles, waffles, smoothies 

Lav’s Otai & Chocolate Strawberries: Chocolate covered strawberries, infamous Tongan tropical drink ‘Otai’ 

Miracle coffee: Coffee & toasties 

The Coffee Guy: Coffee & toasties 

 Please note: Eden Park is a cashless venue. Please make sure you bring your card for all food, drink and merchandise payments.  

At the end of the concert, please be patient and follow the directions of our team.  

The food outlets within the stadium and a number of food trucks on Eden Park’s outer oval will remain open after the event has finished. Feel free to grab a bite to eat. Alternatively, head to Kingsland and enjoy what our local community has on offer.     

Please respect our neighbours by keeping noise to a minimum and discard any rubbish before in the bins provided inside the stadium precinct.