Accessibility
As New Zealand’s national stadium, Eden Park is committed to providing high-quality accessible services for all our guests.
Wheelchair access
Depending on where you are seated, wheelchair accessibility lifts are available at Gates A, B, C, E, F & G. A map of gate locations can be found here.
Access Community Health Sensory Room
Eden Park has a dedicated sensory room for use on event days. Located in the South Stand, Level 3, the sensory room is designed to create a comfortable and calming environment to help individuals with neurodiversity, cognitive impairment, and sensory processing issues, such as autism, ADHD, dementia, or other neurological conditions regulate their sensory input and reduce sensory overload.
The sensory room features a range of sensory equipment and resources, such as weighted blankets, noise-cancelling headphones, and calming lighting.
Having dedicated spaces and solutions, such as a Sensory Room that can help a person who finds crowds, noise and smell overwhelming, will enrich the Eden Park experience for everyone, and enable a group of people who may not have had the chance to attend live sport and entertainment events before.
Permobil Comfort Zones
The Permobil Comfort Zones are dedicated wheelchair spaces located in the Samsung South Stand. Situated in Sections 319 and 323, these areas are fitted with infrared heaters to keep you warm through the winter, stanchioned barriers for enhanced space and TV replay screens to watch the action back. These wheelchair spaces and the adjacent companion seats are available for booking through the venue hirer’s preferred ticketing agent. Additional comfort zones are available in the University of Auckland North Stand.
Kennards Hire Sound Sensitivity Stations
The Kennards Hire Sound Sensitivity Stations dispense free earplugs to fans on a self-serve basis. It’s hoped the initiative – the first of its kind at a major New Zealand venue – will help individuals with sound sensitivity to experience the magic of big game days and concerts without the risk of being overwhelmed by noise levels.
These are currently located in the Samsung South Stand Level 3 Concourse next to the Access Community Health Sensory Room.
Accessible and companion seating
Wheelchair and companion seating are located in both the University of Auckland North Stand and Samsung South Stand. They offer fantastic views, easy access to retail catering and bathroom facilities, and a convenient seat for your friend or carer.
Mobility parking
For large events when a Traffic Management plan is in place, mobility parking is located in Cricket Ave and is on a first-come, first-served basis. We do not take bookings for mobility parking. For smaller events where no Traffic Management is in place, mobility parking spaces can be found in P5 carpark of Reimers Ave.
Hidden Disabilities Sunflower Lanyard
If you or someone you are with has a hidden disability, you can wear a Hidden Disability Sunflower lanyard, pin or bracelet to discretely let our team know that you might like some extra assistance or care.
Eden Park is the first stadium in New Zealand to join the global Sunflower network. The lanyards which are bright green in colour and decorated with an easily identifiable sunflower are completely voluntary and indicate to our team that you:
- May need extra time to find your seat
- Always need to stay with friends or family
- May need to know the location of our sensory room and other stadium facilities
Please keep in mind that wearing a sunflower lanyard, pin or bracelet won’t help you get through our entry gates faster.
