Accessibility

Depending on where you are seated, wheelchair accessibility lifts are available at Gates A, B, C, E, F & G.  A map of gate locations can be found here.

There are a number of accessible toilets located around the stadium which can be found on this map.

The Access Community Health Sensory Room , located on Level 3 of the Samsung South Stand, is a dedicated quiet space for people who love live events but find the experience overwhelming due to the heightened crowds and noise.

The Kennards Hire Sound Sensitivity Stations dispense free earplugs to fans on a self-serve basis. It’s hoped the initiative – the first of its kind at a major New Zealand venue – will help individuals with sound sensitivity to experience the magic of big game days and concerts without the risk of being overwhelmed by noise levels.

These are currently located in the Samsung South Stand Level 3 Concourse next to the Access Community Health Sensory Room.

Wheelchair and companion seating are located in both the University of Auckland North Stand and Samsung South Stand. They offer fantastic views, easy access to retail catering and bathroom facilities, and a convenient seat for your friend or carer.

The Permobil Comfort Zones in the Samsung South Stand are situated in Sections 319 & 323 – fitted with infrared heaters to keep you warm through the winter, stanchioned barriers for enhanced space & TV Replay screens to watch the action back. These seats are available for booking through the venue hirer’s preferred ticketing agent.

There are more comfort zones available in the University of Auckland North Stand.

For large events when a Traffic Management plan is in place, mobility parking is located in Cricket Ave and is on a first-come, first-served basis. We do not take bookings for mobility parking.  For smaller events where no Traffic Management is in place, mobility parking spaces can be found in P5 carpark of Reimers Ave.

If you or someone you are with has a hidden disability, you can wear a Hidden Disability Sunflower lanyard, pin or bracelet to discretely let our team know that you might like some extra assistance or care.

Eden Park is the first stadium in New Zealand to join the global Sunflower network.  The lanyards which are bright green in colour and decorated with an easily identifiable sunflower are completely voluntary and indicate to our team that you:

• May need extra time to find your seat
• Always need to stay with friends or family
• May need to know the location of our sensory room and other stadium facilities

Please keep in mind that wearing a sunflower lanyard, pin or bracelet won’t help you get through our entry gates faster.

If you require a Hidden Disabilities Sunflower lanyard, these are available from all gates on an event day, and from Gate G on a non-event day. Please see this map for more information on where to collect your lanyard.